Find my product
My quote

Being called back

Quote

Catalog

Home 5 Privacy Policy

Privacy Policy

Privacy policy of the site

Updated on 16/08/2022

In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, this privacy policy defines and informs you of how ELECTRIC AND LIGHTING CONCEPT uses and protects the information you provide to us, if any, when you use this site accessible from the following URL: https: //elc-france.com/.

(hereinafter the "Site").

I. PERSONAL DATA

1. Nature of the personal data collected

a. Data collected via the site's forms

ELECTRIC AND LIGHTING CONCEPT may collect the following personal data via forms when you use this site:

  • your name,
  • first name,
  • email address,
  • phone number,
  • company
  • address

(hereinafter your "personal data").

By providing this information, you agree that it may be processed by ELECTRIC AND LIGHTING CONCEPT, for the purposes indicated in point 3 below as well as for the purposes recalled at the end of each form, and you have the right to use this data in the manner indicated in point 6 below.

b. Log files

The site host (see Legal Notice) may automatically collect and record information in server log files. The information recorded in these files is automatically transmitted by your browser. Here are some of the data recorded:

  • Browser type and version
  • Operating system used
  • URL from which the site is accessed
  • Host name of the accessing computer
  • Time of the request to the server

This data does not directly identify any individual and is not cross-referenced with other data sources. This data allows us to monitor and improve the performance of our website and is therefore used for maintenance purposes.

2. Identity of the data controller

The person in charge of the treatment is the company ELECTRIC AND LIGHTING CONCEPT, having its head office at 22 zac de la carrière dorée, 59310 Orchies - France.

Tel: 03 20 34 56 11

3. Purposes of the processing

ELECTRIC AND LIGHTING CONCEPT may process your personal data for the following reasons:

  • to provide you with the information or services you have requested (such as sending you newsletters, commercial offers, white papers, or any other information material); and/or
  • to improve our site, products and services (including through the use of cookies); and/or
  • in order to contact you about various ELECTRIC AND LIGHTING CONCEPT events, including product updates and customer support.

4. Recipients

ELECTRIC AND LIGHTING CONCEPT is the sole recipient of your personal data. This data, whether in individual or aggregated form, is never transmitted to a third party, with the exception of the subcontractors that ELECTRIC AND LIGHTING CONCEPT may call upon (you will find more information about them in point 7 below). Neither ELECTRIC AND LIGHTING CONCEPT nor any of its subcontractors market the personal data of visitors and users of its site.

5. Shelf life

Your personal data is kept by ELECTRIC AND LIGHTING CONCEPT only for the time corresponding to the purpose of the collection as indicated in 3 above, which in any case will not exceed :

  • for cookies: maximum 13 months
  • for user accounts on the site: indefinitely until the deletion of the account at the request of the user or the expiration of his access rights (membership, subscription ...). The data will be destroyed within 12 months after the account is deleted.
  • for subscribers to a newsletter: indefinitely until the request to unsubscribe. The data will be destroyed simultaneously with the unsubscription.
  • for accounting data (invoices, orders...): 10 years
  • for prospects: 36 months after the last solicitation to which the prospect responded
  • for other form data recorded in the site: 24 months
  • for customers: 10 years after the last invoice issued by ELECTRIC AND LIGHTING CONCEPT.

For users who have an account on our site or register with us, we also store the personal data indicated in their profile. All users can view, change or delete their personal data at any time (with the exception of their user name). The site managers can also view and modify this information.

6. Rights on personal data

 
Export and portability of your data

If you have an account or if you have left comments on the site or if you have subscribed to our newsletter, you can request to receive a file containing all the personal data we have about you, including those you have provided to us, by using the form below.

Modification of your data

You can also request changes to your personal data by using the form below.

Withdrawal from our mailing lists - unsubscribing to our newsletters

To stop receiving our email communications (newsletter, commercial emailing...), you can click on the unsubscribe link at the bottom of each of these emails or ask us using the form below.

Withdrawal of consent and deletion of your data

You can finally withdraw your consent and request the deletion of your personal data by using the form below.

This does not take into account data stored for administrative, legal or security purposes.

Claim

To make a complaint about the use of your personal data on this site, we invite you to use the form below:

RGPD

Please enter the email address we have in our system for you.

Send to

7. Transfer of personal data

If subcontractor outside EU

ELECTRIC AND LIGHTING CONCEPT informs you that it may have recourse to authorized service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and may have access to the data collected through the various forms on the Site.

ELECTRIC AND LIGHTING CONCEPT has previously ensured that its service providers have implemented adequate safeguards and that strict conditions regarding confidentiality, use and protection of data are respected.

ELECTRIC AND LIGHTING CONCEPT provides users of the site with a list of its service providers authorized to process personal data on request.

In the absence of a subcontractor outside the EU

ELECTRIC AND LIGHTING CONCEPT informs you that it may have recourse to authorized service providers to facilitate the collection and processing of the data you have communicated to us. These service providers are located within the European Union and may have access to the data collected through the forms on the Site.

ELECTRIC AND LIGHTING CONCEPT has previously ensured that its service providers have implemented adequate safeguards and that strict conditions regarding confidentiality, use and protection of data are respected.

ELECTRIC AND LIGHTING CONCEPT will provide the list of its service providers authorized to process personal data upon request. > link to Contact page

8. Security of personal data

ELECTRIC AND LIGHTING CONCEPT undertakes to implement all necessary measures to guarantee the security of personal data.

9. Procedures implemented in the event of a data leak

In the event of a personal data breach, ELECTRIC AND LIGHTING CONCEPT undertakes to

  • to notify the CNIL within 72 hours of becoming aware of the violation
  • to notify the persons concerned in case of high risk.
  • internally document the incident by determining:
  • the nature of the violation
  • if possible, the categories and approximate number of persons affected by the violation
  • the categories and approximate number of personal data records involved;
  • describe the likely consequences of the data breach;
  • Describe the steps you have taken or plan to take to prevent a recurrence of this incident or to mitigate any negative consequences.

10. Links to external sites

This privacy policy applies solely to information collected by this site. The latter may contain links to other external sites. However, ELECTRIC AND LIGHTING CONCEPT cannot guarantee that these websites apply a confidentiality policy that complies with the European regulation on data protection. This is why you are invited to read the privacy policies of the websites you visit before sending them your personal data.

II. COOKIE POLICY

1. Definition

In addition to the personal information you provide for specific purposes, ELECTRIC AND LIGHTING CONCEPT also uses cookies to ensure the proper functioning of its Web site.

What is a cookie?

A "cookie" is a small file containing written information that your browser stores when you visit a website. Its purpose is to collect certain information in order to analyze site activity and facilitate your navigation.

For example, cookies remember your language preference so that you do not have to select it again the next time you visit.

For more information on cookies:

- https://www.allaboutcookies.org/fr/

- https://www.cnil.fr/fr/cookies-et-autres-traceurs/comment-se-proteger/maitriser-votre-navigateur

2. Setting your cookie preferences

The deactivation of cookies can be done directly via the "Cookie configuration" tool set up on the ELECTRIC AND LIGHTING CONCEPT site and accessible in the bottom banner of the site during your first visit or by clicking on the following link: [gdpr_preferences text="Configure your preferences regarding cookies"]

a. Cookies necessary for operation

Some cookies are exempt from the prior collection of your consent when they are strictly necessary for the operation of the website.

These include session ID cookies,authentication cookies, load balancing session cookies, and cookies that personalize your interface.

Login & User account

If you have an account and log in to this site, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal information and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to record your login information and screen preferences. The lifetime of a login cookie is two days, and the lifetime of a screen preference cookie is one year. If you check "Remember me", your login cookie will be retained for two weeks. If you log out of your account, the login cookie will be deleted.

Content publishing

By editing or publishing an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the identifier of the article you just modified. It expires after one day.

Comments

If you leave a comment on our site, you will be asked to save your name, email address and website in cookies. This is only for your convenience so that you do not have to enter this information if you leave another comment later. These cookies expire after one year.

 

b. Social Network Cookies - Content Sharing

Articles on this site may include embedded content from other sites (e.g. videos, images, articles...). Content embedded from other sites behaves in the same way as if the visitor were on that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded contents if you have an account logged on their website.

Websites using cookies for their content integrated into this site:

YouTube, which you can find help on deleting cookies from the Google Chrome browser at the following link: https: //support.google.com/youtube/answer/32050?hl=fr but also the full cookie policy at the following link: https: //www.google.fr/intl/fr/policies/technologies/cookies/

 

c. Statistics and audience measurement cookies